3-7 days from your session to receiving all your digital files (film, photos, postcard designs). Card printing and delivery through services like Minted typically adds another 5-7 business days. For guaranteed holiday delivery, book by December 1st.

1-2 minutes for most packages. I've learned this is the sweet spot—long enough to be meaningful, short enough that grandparents watch it 50 times. Think of it like a movie trailer for your family's year, not a documentary. Every second is intentional. The Legacy package is slightly longer at up to 3 minutes long.

That's totally normal and I'm used to it! I spend time getting everyone comfortable first. We'll play, move around, and I capture natural moments—not forced smiles. The best footage comes when kids forget the camera is there. I'm a dad of three (ages 5, 3, and 1) so you could say I have some experience!

Yes! Post-COVID, QR codes are everywhere and everyone knows how to use them. Plus, when someone receives a beautiful card that says "Scan to watch our family film," curiosity takes over. I've never had a client whose family didn't figure it out—from grandparents to tech-savvy teens. It's just pointing your phone camera at the code.

Absolutely. You'll get a preview link to watch and approve your film first. Then I create your postcard design and send that for approval too. For the Legacy package, you can request changes before final delivery. For Essential and Signature additional edits are an extra fee.

Super easy! I'll send you print-ready PDF files and simple instructions. You just upload to Minted.com, Artifact Uprising, or any card printer (even your local print shop). Most online services let you upload designs, choose quantity, and check out in about 5 minutes. Many also offer addressing and mailing services if you want completely hands-off.

That's entirely up to you! Most families order 50-75 cards, but you can order as few as 25 or as many as 200+. You can always reorder more later since you'll have the files forever.

It lives forever! The QR code links to a secure hosted page (no expiration), and you receive all digital files to keep, share on social media, save to your computer, or rewatch anytime. Years from now, you'll still be able to watch it.

Anywhere in Gig Harbor that's meaningful to you—your home, Skansie Park, the waterfront, a favorite trail, Kopachuck State Park, or your backyard. I'll help you choose the best location based on your family's vibe, the weather, and lighting. I know all the best spots in Gig Harbor.

Absolutely! Pets are family. Some of my favorite footage includes the family dog.

I include simple step-by-step instructions with screenshots. If you get stuck, just text or email me and I'll walk you through it. I can also offer a design consultation call ($75) where I screen-share and help you upload everything.

50% deposit is non-refundable (it holds your date and time), but we can reschedule once for weather or emergencies with 48 hours notice. The remaining 50% is due 48 hours before your session.

Yes! While most families love the flexibility of ordering their own, I can handle full-service printing and delivery for an additional fee. This includes addressing and delivering cards to your door ready to mail. Contact me for a custom quote based on quantity needed.